Returns & Exchanges Policy
At Purity Products®, we want you to be completely satisfied with your purchase. If your fashion items don't meet your expectations, you can return them within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging with all Purity Products® tags attached and include the provided packing slip.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.